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Wednesday, December 26, 2007

5 Keys To Retail Tobacconist Success

by: Jose Blanco, Marketing Director, La Aurora Cigars
 
1. Customer Service
2. Product Availability
3. Store Image
4. Pricing
5. Product Knowledge
  
*Supplemental Contribution by Jorge Luis Armenteros, CMT: Blanco’s 5 keys are short and to the point. We will see if he ever wants to elaborate on these… I have audio tape of him talking about them as he drove me through the streets of Santiago, but the car horns and cursing obfuscate the academic lesson. It really is that simple: Focus on Service, Products, Image, Pricing, and Product Knowledge!!!! That is all it takes.

Wednesday, December 19, 2007

Emotional Taste Perception

Our tastes (preferences) and sensory perceptions are dramatically effected by our mental and emotional state. And the opposite is also true; our mental and emotional state can be effected by stimulating our senses. As we learned in Taste College, our sense of smell is most closely linked to memory and emotion. But it doesn’t end there…
  
Tobacconist Anecdotes:

1. A customer comes back from an event and tells his Tobacconist about ‘best cigar in the world’ he/she smoked right off a cigar roller’s bench. – The facts tell us this cigar was too humid to smoke and had not gone through the proper “marrying” period.

2. A customer comes back from a vacation in the Caribbean and tells his Tobacconist about the ‘best cigar in the world’ or ‘Cohiba‘ (in cellophane and plastic box of 15) he/she smoked… – The facts tell us this was a horrible fake.

People on vacation or experiencing extraordinarily fun events while they smoke a cigar will often enjoy the cigar exponentially more than they would have under ‘normal’ circumstances. Good Times make cigars better! And that is a fact. But the bias that our emotions put on our sensory perceptions must be acknowledged and compensated for.

Many Tobacconists can tell you how great a cigar tasted when the cigar maker gave it to them and they smoked one together… and then ‘magically’ it just wasn’t the same when it arrived in their humidor. Well, the fact is that we are all human and can be biased, if only momentarily.
  
The Blind Taste Test Experiment: December 18, 2007

Today I sat two accomplished and extraordinary CRT down and blindfolded them (it was a sight to see-see surveillance picture). I took two cigars from the walk-in and cut the first inch off (to confuse the starting flavor). I then lit the cigars in the Tobacconists mouths and let them smoke for approximately 20 minutes. I verbally hinted to them that they could be any of 3 premium Connecticut Wrapped Dominican brands (which they knew we had in the humidor). After 15 minutes one was sure it was a PG Corona and another said it must be made by H. Kelner (maker of P.G., Avo, and Davidoff). The reality is that it was a short filler, flavorless cigar which shall go nameless.



The point is that people can be influenced. Our senses will manipulate information and stimulus until they generate a biased result. I promise you these are two passionate and experienced individuals who have served thousands of customers well; but we are only human. Occasionally our senses will lie to us and a Good Tobacconist must know their limits.
  
The Food Color, Wine & Yogurt Test

This year I read about two separate experiments where white wines and strawberry yogurts were tasted by professional and/or experienced testers. In both tests, one of the wines and yogurts had food coloring added to change the color to red (wine) and brown (chocolate-yogurt). In both cases, with overwhelming consistency, tasters waxed on poetically about how deep and rich the “red” wine and “chocolate” yogurts were; yet they were actually white wines and strawberry yogurt. In two separate experiments, tasters perceptions were influenced by expectations!!! Simple food coloring made strawberry yogurt taste like deep dark chocolate? Yes. Because the mind is far more malleable than we would like to think.

So, what is the point? Well, it is easy to think we know it all, but that is rarely the case.
  
1. Try to factor out emotional bias when evaluating Taste-oriented products.
  
2. Be patient with ourselves, customers, and Tobacconists; we are all fallible.
  
3. And remember, Taste is Subjective…. that is its nature.

Saturday, December 15, 2007

Cigar Foreplay



Well, I know it sounds odd, but this is something I have been working on with my fellow CRTs. Most days we are so excited or anxious to smoke the cigar we are looking forward to and we don’t take the time to enjoy the Pre-light nuances and characteristics. Even Tobacconists get caught up in the quick pace of life and forget to slow down and savor our time. So we must endeavor to bring more Cigar Foreplay back into our daily lives. In addition to the tactile pleasures of handling a cigar, the subtle aromas and taste of an unlit cigar should be enjoyed by all.
  
Pre-Light Evaluation + Cigar Foreplay:

- Construction: Inspect the Head & Body

- Sight: admire the extraordinary aesthetic qualities of that “bunch of leaves”.

- Touch: general hand-feel; firmness & consistency, weight, balance, texture, etc… Get used to having the cigar in your hand before you light it.

- Smell: The bouquet; both the Foot and the Wrapper .

- Taste: Put the cigar in your mouth and enjoy the nuances of the Wrapper leaf. Take notice of the finish on your palate.

As every cigar and pipe lover knows, appreciation begins long before combustion. And Cigar Foreplay is just another part of the process of enjoyment….. why not spend some time with your next cigar long before you light it?

Sunday, December 9, 2007

TobaccAromatherapy



The effect of smells/olfaction on the human experience is profound and often very difficult or impossible to measure. As we learned in Taste College – The Human Senses, our sense of smell is more closely linked to Memory & Emotion than any other human sense. Therefore, pleasant smells can have extremely positive and beneficial effects on us. (Thousands of MRI and CAT Scan facilities around the world use Vanilla scent to calm patients.) Pleasant odors can relax and transform our experiences and immediately enhance the quality of our lives. This is the fundamental thesis behind TobaccAromatherapy: lovers of luxury tobacco know that their time and lives are enhanced through the enjoyment great cigars and pipes.

Ironically, those who do not like the aroma of tobacco seem incapable of understanding our reality. Fortunately for us, we are (theoretically) endowed with an inalienable right to the pursuit of happiness; so we can continue to seek pleasure and enlightenment with our precious therapeutic pastime. Of course, Taste is subjective and lovers of the leaf are among the minority in today’s world so we are often persecuted for our passions. But the fact remains that we have every right to enjoy and enhance our lives through scientifically and historically proven methods.
  

Saturday, December 8, 2007

Trust, Trust, Trust

“Trust is the cornerstone of Tobacconist credibility. Trust is earned through honest and diligent efforts, not once, but consistently, over long periods of time. In general, consumers are wary of advice, opinions, and salespeople. Tobacconists earn the Trust of consumers one cigar or pipe recommendation at a time. Eventually, Trust will emerge and be the irrevocable glue that bonds a customer to their Tobacconist.”TU Code of Ethics & Standards
 
Trust is the foundation of every relationship….
  
If you take the bands off of the cigars in your humidor, or the labels off of your pipe tobaccos, pretty much everything looks like generic or commodity products. In fact, without smoking the products, our senses tell us relatively little about the true qualities of luxury tobacco. Consumers are influenced by aesthetics (cigar band & box attractiveness), their peers, and most surprisingly, consumers often believe advertising and internet copy. But the best advice in a retail humidor comes from a retail Tobacconist.
  
Retail Tobacconists are the only members of our industry who must be accountable to our customers in a face-to-face environment. In fact, retail Tobacconist survival depends on building and maintaining Trust. Just like you trust your attorney and accountant when they give you advice, your butcher to not sell you rotten meat, you Trust your Tobacconist to understand your needs and respect your time and money.
 
Building Trust takes time, commitment, and consistency. This is not a fly by night, get rich quick business. It takes many years to become a good Tobacconist, and decades to become the best. In that journey a retail Tobacconist cannot be afraid to say “I don’t know” or sell a less expensive product when it suits their customers’ needs. Retail Tobacconists must do the right thing every time to keep our customers coming back.
 
Build Trust, and everything else will follow.

Sunday, December 2, 2007

Email & Electronic Marketing

I stopped advertising for my retail stores in 2001 and re-directed that money into products, customer service, and Email & Electronic Marketing; business has never been better. Email has the advantages of being:

-Free
-Instantaneous
-In-House
-Easy
-Super-Targeted
-Effective & Measurable
-and did I mention FREEEEEE

I must admit that up until a few years ago I was scared of the whole concept, even though I used email in my professional and personal life. What in the world was I scared of? Cost? Time? Trouble? Yes, Yes, Yes. But, as with most fear issues, I was wrong.

I was afraid that outside email service vendors (those companies that the IPCPR and vendors use to send interactive and multi-media emails) would be too expensive. But, in fact they are CHEAP!!! (Sign up for the TU newsletter on our site and you will see how great our next Holiday newsletter is.) I was afraid of using Microsoft Outlook for other inexplicable emotional reasons, but that turned out to be easy as well.

Fortunately for retail Tobacconists, the IPCPR is working diligently to promote email usage, both for store marketing and political activism. This can be a significant challenge to an old-world, old-fashioned industry, but our future will depend on it.

Tobacconist University is developing rich content to educate Tobacconists on Email and Electronic Marketing. If you have any questions or need any help, feel free to contact us.
  
EMAIL Marketing Tips:

-Spellcheck, Spellcheck, Spellcheck

-Be Consistent, not Persistent

-Hide (Blind Carbon Copy: BCC) all email addresses to honor privacy

-KISS: Keep It Short & Sweet

-Always have a catchy and succinct Subject Line: do not use all Capital letters

-Use professional language

-Gather Email addresses by raffling off a Humidor or box of cigars

-Have customer bring printed email into store to redeem Special Offers

-Use small and virus-free images: shrink your logos

-Setup a complete ‘Signature’ at the bottom of the email

-Setup a return email through your website: i.e. jorge@cubacigar.com

-NO SPAM: The CAN SPAM Act of 2003 requires business to provide a return email address or another Internet-based response mechanism that allows a recipient to ask you not to send future email messages to that email address, and you must honor the requests.

PS: Since we started using Emails to announce special events in my retail stores, we have had record attendance! And customers thank us for it! And it is FREE.
  
*Contributors to this Article: Jim Luftman, Blue Havana II Cigars & Gifts, Chris McCalla, IPCPR

Jorge Armenteros, CMT

Saturday, December 1, 2007

Cigarette Additives

The following is a list of 599 additives found in commercial cigarette tobaccos. Luxury and premium tobaccos, whether cigarette, cigar, or pipe, should not contain any chemicals or unnatural flavorings.
 
Acetanisole,
Acetic Acid,
Acetoin,
Acetophenone,
6-Acetoxydihydrotheaspirane,
2-Acetyl-3- Ethylpyrazine,
2-Acetyl-5-Methylfuran,
Acetylpyrazine,
2-Acetylpyridine,
3-Acetylpyridine,
2-Acetylthiazole,
Aconitic Acid,
dl-Alanine,
Alfalfa Extract,
Allspice Extract,
Oleoresin,
And Oil,
Allyl Hexanoate,
Allyl Ionone,
Almond Bitter Oil,
Ambergris Tincture,
Ammonia,
Ammonium Bicarbonate,
Ammonium Hydroxide,
Ammonium Phosphate Dibasic,
Ammonium Sulfide,
Amyl Alcohol,
Amyl Butyrate,
Amyl Formate,
Amyl Octanoate,
alpha-Amylcinnamaldehyde,
Amyris Oil,
trans-Anethole,
Angelica Root Extract, Oil and Seed Oil,
Anise,
Anise Star, Extract and Oils,
Anisyl Acetate,
Anisyl Alcohol,
Anisyl Formate,
Anisyl Phenylacetate,
Apple Juice Concentrate, Extract, and Skins,
Apricot Extract and Juice Concentrate,
1-Arginine,
Asafetida Fluid Extract And Oil,
Ascorbic Acid,
1-Asparagine Monohydrate,
1-Aspartic Acid,
Balsam Peru and Oil,
Basil Oil,
Bay Leaf, Oil and Sweet Oil,
Beeswax White,
Beet Juice Concentrate,
Benzaldehyde,
Benzaldehyde Glyceryl Acetal,
Benzoic Acid, Benzoin,
Benzoin Resin,
Benzophenone,
Benzyl Alcohol,
Benzyl Benzoate,
Benzyl Butyrate,
Benzyl Cinnamate,
Benzyl Propionate,
Benzyl Salicylate,
Bergamot Oil,
Bisabolene,
Black Currant Buds Absolute,
Borneol,
Bornyl Acetate,
Buchu Leaf Oil,
1,3-Butanediol,
2,3-Butanedione,
1-Butanol,
2-Butanone,
4(2-Butenylidene)-3,5,5-Trimethyl-2-Cyclohexen-1-One,
Butter, Butter Esters, and Butter Oil,
Butyl Acetate,
Butyl Butyrate,
Butyl Butyryl Lactate,
Butyl Isovalerate,
Butyl Phenylacetate,
Butyl Undecylenate,
3-Butylidenephthalide,
Butyric Acid,
Cadinene,
Caffeine,
Calcium Carbonate,
Camphene,
Cananga Oil,
Capsicum Oleoresin,
Caramel Color,
Caraway Oil,
Carbon Dioxide,
Cardamom Oleoresin, Extract, Seed Oil, and Powder,
Carob Bean and Extract,
beta-Carotene,
Carrot Oil,
Carvacrol,
4-Carvomenthenol,
1-Carvone,
beta-Caryophyllene,
beta-Caryophyllene Oxide,
Cascarilla Oil and Bark Extract,
Cassia Bark Oil,
Cassie Absolute and Oil,
Castoreum Extract, Tincture and Absolute,
Cedar Leaf Oil,
Cedarwood Oil Terpenes and Virginiana,
Cedrol,
Celery Seed Extract, Solid, Oil, And Oleoresin,
Cellulose Fiber,
Chamomile Flower Oil And Extract,
Chicory Extract,
Chocolate,
Cinnamaldehyde,
Cinnamic Acid,
Cinnamon Leaf Oil, Bark Oil, and Extract,
Cinnamyl Acetate,
Cinnamyl Alcohol,
Cinnamyl Cinnamate,
Cinnamyl Isovalerate,
Cinnamyl Propionate,
Citral,
Citric Acid,
Citronella Oil,
dl-Citronellol,
Citronellyl Butyrate,
Citronellyl Isobutyrate,
Civet Absolute,
Clary Oil,
Clover Tops, Red Solid Extract,
Cocoa,
Cocoa Shells, Extract, Distillate And Powder,
Coconut Oil,
Coffee,
Cognac White and Green Oil,
Copaiba Oil,
Coriander Extract and Oil,
Corn Oil,
Corn Silk,
Costus Root Oil,
Cubeb Oil,
Cuminaldehyde,
para-Cymene,
1-Cysteine,
Dandelion Root Solid Extract,
Davana Oil,
2-trans, 4-trans-Decadienal,
delta-Decalactone,
gamma-Decalactone,
Decanal,
Decanoic Acid,
1-Decanol,
2-Decenal,
Dehydromenthofurolactone,
Diethyl Malonate,
Diethyl Sebacate,
2,3-Diethylpyrazine,
Dihydro Anethole,
5,7-Dihydro-2-Methylthieno(3,4-D) Pyrimidine,
Dill Seed Oil and Extract,
meta-Dimethoxybenzene,
para-Dimethoxybenzene,
2,6-Dimethoxyphenol,
Dimethyl Succinate,
3,4-Dimethyl-1,2-Cyclopentanedione,
3,5- Dimethyl-1,2-Cyclopentanedione,
3,7-Dimethyl-1,3,6-Octatriene,
4,5-Dimethyl-3-Hydroxy-2,5-Dihydrofuran-2-One,
6,10-Dimethyl-5,9-Undecadien-2-One,
3,7-Dimethyl-6-Octenoic Acid,
2,4-Dimethylacetophenone,
alpha,para-Dimethylbenzyl Alcohol,
alpha,alpha-Dimethylphenethyl Acetate,
alpha,alpha Dimethylphenethyl Butyrate,
2,3-Dimethylpyrazine,
2,5-Dimethylpyrazine,
2,6-Dimethylpyrazine,
Dimethyltetrahydrobenzofuranone,
delta-Dodecalactone,
gamma-Dodecalactone,
para-Ethoxybenzaldehyde,
Ethyl 10-Undecenoate,
Ethyl 2-Methylbutyrate,
Ethyl Acetate,
Ethyl Acetoacetate,
Ethyl Alcohol,
Ethyl Benzoate,
Ethyl Butyrate,
Ethyl Cinnamate,
Ethyl Decanoate,
Ethyl Fenchol,
Ethyl Furoate,
Ethyl Heptanoate,
Ethyl Hexanoate,
Ethyl Isovalerate,
Ethyl Lactate,
Ethyl Laurate,
Ethyl Levulinate,
Ethyl Maltol,
Ethyl Methyl Phenylglycidate,
Ethyl Myristate,
Ethyl Nonanoate,
Ethyl Octadecanoate,
Ethyl Octanoate,
Ethyl Oleate,
Ethyl Palmitate,
Ethyl Phenylacetate,
Ethyl Propionate,
Ethyl Salicylate,
Ethyl trans-2-Butenoate,
Ethyl Valerate,
Ethyl Vanillin,
2-Ethyl (or Methyl)-(3,5 and 6)-Methoxypyrazine,
2-Ethyl-1-Hexanol, 3-Ethyl -2 -Hydroxy-2-Cyclopenten-1-One,
2-Ethyl-3, (5 or 6)-Dimethylpyrazine,
5-Ethyl-3-Hydroxy-4-Methyl-2(5H)-Furanone,
2-Ethyl-3-Methylpyrazine,
4-Ethylbenzaldehyde,
4-Ethylguaiacol,
para-Ethylphenol,
3-Ethylpyridine,
Eucalyptol,
Farnesol,
D-Fenchone,
Fennel Sweet Oil,
Fenugreek, Extract, Resin, and Absolute,
Fig Juice Concentrate,
Food Starch Modified,
Furfuryl Mercaptan,
4-(2-Furyl)-3-Buten-2-One,
Galbanum Oil,
Genet Absolute,
Gentian Root Extract,
Geraniol,
Geranium Rose Oil,
Geranyl Acetate,
Geranyl Butyrate,
Geranyl Formate,
Geranyl Isovalerate,
Geranyl Phenylacetate,
Ginger Oil and Oleoresin,
1-Glutamic Acid,
1-Glutamine,
Glycerol,
Glycyrrhizin Ammoniated,
Grape Juice Concentrate,
Guaiac Wood Oil,
Guaiacol,
Guar Gum,
2,4-Heptadienal,
gamma-Heptalactone,
Heptanoic Acid,
2-Heptanone,
3-Hepten-2-One,
2-Hepten-4-One,
4-Heptenal,
trans -2-Heptenal,
Heptyl Acetate,
omega-6-Hexadecenlactone,
gamma-Hexalactone,
Hexanal,
Hexanoic Acid,
2-Hexen-1-Ol,
3-Hexen-1-Ol,
cis-3-Hexen-1-Yl Acetate,
2-Hexenal,
3-Hexenoic Acid,
trans-2-Hexenoic Acid,
cis-3-Hexenyl Formate,
Hexyl 2-Methylbutyrate,
Hexyl Acetate,
Hexyl Alcohol,
Hexyl Phenylacetate,
1-Histidine,
Honey,
Hops Oil,
Hydrolyzed Milk Solids,
Hydrolyzed Plant Proteins,
5-Hydroxy-2,4-Decadienoic Acid delta- Lactone,
4-Hydroxy-2,5-Dimethyl-3(2H)-Furanone,
2-Hydroxy-3,5,5-Trimethyl-2-Cyclohexen-1-One,
4-Hydroxy -3-Pentenoic Acid Lactone,
2-Hydroxy-4-Methylbenzaldehyde,
4-Hydroxybutanoic Acid Lactone,
Hydroxycitronellal,
6-Hydroxydihydrotheaspirane,
4-(para-Hydroxyphenyl)-2-Butanone,
Hyssop Oil,
Immortelle Absolute and Extract,
alpha-Ionone,
beta-Ionone,
alpha-Irone,
Isoamyl Acetate,
Isoamyl Benzoate,
Isoamyl Butyrate,
Isoamyl Cinnamate,
Isoamyl Formate, Isoamyl Hexanoate,
Isoamyl Isovalerate,
Isoamyl Octanoate,
Isoamyl Phenylacetate,
Isobornyl Acetate,
Isobutyl Acetate,
Isobutyl Alcohol,
Isobutyl Cinnamate,
Isobutyl Phenylacetate,
Isobutyl Salicylate,
2-Isobutyl-3-Methoxypyrazine,
alpha-Isobutylphenethyl Alcohol,
Isobutyraldehyde,
Isobutyric Acid,
d,l-Isoleucine,
alpha-Isomethylionone,
2-Isopropylphenol,
Isovaleric Acid,
Jasmine Absolute, Concrete and Oil,
Kola Nut Extract,
Labdanum Absolute and Oleoresin,
Lactic Acid,
Lauric Acid,
Lauric Aldehyde,
Lavandin Oil,
Lavender Oil,
Lemon Oil and Extract,
Lemongrass Oil,
1-Leucine,
Levulinic Acid,
Licorice Root, Fluid, Extract and Powder,
Lime Oil ,
Linalool,
Linalool Oxide,
Linalyl Acetate,
Linden Flowers,
Lovage Oil And Extract,
1-Lysine,
Mace Powder, Extract and Oil ,
Magnesium Carbonate,
Malic Acid,
Malt and Malt Extract,
Maltodextrin,
Maltol,
Maltyl Isobutyrate,
Mandarin Oil,
Maple Syrup and Concentrate,
Mate Leaf, Absolute and Oil,
para-Mentha-8-Thiol-3-One,
Menthol,
Menthone,
Menthyl Acetate,
dl-Methionine,
Methoprene,
2-Methoxy-4-Methylphenol,
2-Methoxy-4-Vinylphenol,
para-Methoxybenzaldehyde,
1-(para-Methoxyphenyl)-1-Penten-3-One,
4-(para-Methoxyphenyl)-2-Butanone,
1-(para-Methoxyphenyl)-2-Propanone,
Methoxypyrazine,
Methyl 2-Furoate,
Methyl 2-Octynoate,
Methyl 2-Pyrrolyl Ketone,
Methyl Anisate,
Methyl Anthranilate,
Methyl Benzoate,
Methyl Cinnamate,
Methyl Dihydrojasmonate,
Methyl Ester of Rosin, Partially Hydrogenated,
Methyl Isovalerate,
Methyl Linoleate (48%),
Methyl Linolenate (52%) Mixture,
Methyl Naphthyl Ketone,
Methyl Nicotinate,
Methyl Phenylacetate,
Methyl Salicylate,
Methyl Sulfide,
3-Methyl-1-Cyclopentadecanone,
4-Methyl-1-Phenyl-2-Pentanone,
5-Methyl-2-Phenyl-2-Hexenal,
5-Methyl-2-Thiophenecarboxaldehyde,
6-Methyl-3,-5-Heptadien-2-One,
2-Methyl-3-(para-Isopropylphenyl) Propionaldehyde,
5-Methyl-3-Hexen-2-One,
1-Methyl-3Methoxy-4-Isopropylbenzene,
4-Methyl-3-Pentene-2-One,
2-Methyl-4-Phenylbutyraldehyde,
6-Methyl-5-Hepten-2-One,
4-Methyl-5-Thiazoleethanol,
4-Methyl-5-Vinylthiazole,
Methyl-alpha-Ionone,
Methyl-trans-2-Butenoic Acid,
4-Methylacetophenone,
para-Methylanisole,
alpha-Methylbenzyl Acetate,
alpha-Methylbenzyl Alcohol,
2-Methylbutyraldehyde,
3-Methylbutyraldehyde,
2-Methylbutyric Acid,
alpha-Methylcinnamaldehyde,
Methylcyclopentenolone,
2-Methylheptanoic Acid,
2-Methylhexanoic Acid,
3-Methylpentanoic Acid,
4-Methylpentanoic Acid,
2-Methylpyrazine,
5-Methylquinoxaline,
2-Methyltetrahydrofuran-3-One,
(Methylthio)Methylpyrazine (Mixture Of Isomers),
3-Methylthiopropionaldehyde,
Methyl 3-Methylthiopropionate,
2-Methylvaleric Acid,
Mimosa Absolute and Extract,
Molasses Extract and Tincture,
Mountain Maple Solid Extract,
Mullein Flowers,
Myristaldehyde,
Myristic Acid,
Myrrh Oil,
beta-Napthyl Ethyl Ether,
Nerol,
Neroli Bigarde Oil,
Nerolidol,
Nona-2-trans,6-cis-Dienal,
2,6-Nonadien-1-Ol,
gamma-Nonalactone,
Nonanal,
Nonanoic Acid,
Nonanone,
trans-2-Nonen-1-Ol,
2-Nonenal,
Nonyl Acetate,
Nutmeg Powder and Oil,
Oak Chips Extract and Oil,
Oak Moss Absolute,
9,12-Octadecadienoic Acid (48%) And 9,12,15-Octadecatrienoic Acid (52%),
delta-Octalactone,
gamma-Octalactone,
Octanal,
Octanoic Acid,
1-Octanol,
2-Octanone,
3-Octen-2-One,
1-Octen-3-Ol,
1-Octen-3-Yl Acetate,
2-Octenal,
Octyl Isobutyrate,
Oleic Acid ,
Olibanum Oil,
Opoponax Oil And Gum,
Orange Blossoms Water, Absolute, and Leaf Absolute,
Orange Oil and Extract,
Origanum Oil,
Orris Concrete Oil and Root Extract,
Palmarosa Oil,
Palmitic Acid,
Parsley Seed Oil,
Patchouli Oil,
omega-Pentadecalactone,
2,3-Pentanedione,
2-Pentanone,
4-Pentenoic Acid,
2-Pentylpyridine,
Pepper Oil, Black And White,
Peppermint Oil,
Peruvian (Bois De Rose) Oil,
Petitgrain Absolute, Mandarin Oil and Terpeneless Oil,
alpha-Phellandrene,
2-Phenenthyl Acetate,
Phenenthyl Alcohol,
Phenethyl Butyrate,
Phenethyl Cinnamate,
Phenethyl Isobutyrate,
Phenethyl Isovalerate,
Phenethyl Phenylacetate,
Phenethyl Salicylate,
1-Phenyl-1-Propanol,
3-Phenyl-1-Propanol,
2-Phenyl-2-Butenal,
4-Phenyl-3-Buten-2-Ol,
4-Phenyl-3-Buten-2-One,
Phenylacetaldehyde,
Phenylacetic Acid,
1-Phenylalanine,
3-Phenylpropionaldehyde,
3-Phenylpropionic Acid,
3-Phenylpropyl Acetate,
3-Phenylpropyl Cinnamate,
2-(3-Phenylpropyl)Tetrahydrofuran,
Phosphoric Acid,
Pimenta Leaf Oil,
Pine Needle Oil, Pine Oil, Scotch,
Pineapple Juice Concentrate,
alpha-Pinene, beta-Pinene,
D-Piperitone,
Piperonal,
Pipsissewa Leaf Extract,
Plum Juice,
Potassium Sorbate,
1-Proline,
Propenylguaethol,
Propionic Acid,
Propyl Acetate,
Propyl para-Hydroxybenzoate,
Propylene Glycol,
3-Propylidenephthalide,
Prune Juice and Concentrate,
Pyridine,
Pyroligneous Acid And Extract,
Pyrrole,
Pyruvic Acid,
Raisin Juice Concentrate,
Rhodinol,
Rose Absolute and Oil,
Rosemary Oil,
Rum,
Rum Ether,
Rye Extract,
Sage, Sage Oil, and Sage Oleoresin,
Salicylaldehyde,
Sandalwood Oil, Yellow,
Sclareolide,
Skatole,
Smoke Flavor,
Snakeroot Oil,
Sodium Acetate,
Sodium Benzoate,
Sodium Bicarbonate,
Sodium Carbonate,
Sodium Chloride,
Sodium Citrate,
Sodium Hydroxide,
Solanone,
Spearmint Oil,
Styrax Extract, Gum and Oil,
Sucrose Octaacetate,
Sugar Alcohols,
Sugars,
Tagetes Oil,
Tannic Acid,
Tartaric Acid,
Tea Leaf and Absolute,
alpha-Terpineol,
Terpinolene,
Terpinyl Acetate,
5,6,7,8-Tetrahydroquinoxaline,
1,5,5,9-Tetramethyl-13-Oxatricyclo(8.3.0.0(4,9))Tridecane,
2,3,4,5, and 3,4,5,6-Tetramethylethyl-Cyclohexanone,
2,3,5,6-Tetramethylpyrazine,
Thiamine Hydrochloride,
Thiazole,
1-Threonine,
Thyme Oil, White and Red,
Thymol,
Tobacco Extracts,
Tochopherols (mixed),
Tolu Balsam Gum and Extract,
Tolualdehydes,
para-Tolyl 3-Methylbutyrate,
para-Tolyl Acetaldehyde,
para-Tolyl Acetate,
para-Tolyl Isobutyrate,
para-Tolyl Phenylacetate,
Triacetin,
2-Tridecanone,
2-Tridecenal,
Triethyl Citrate,
3,5,5-Trimethyl -1-Hexanol,
para,alpha,alpha-Trimethylbenzyl Alcohol,
4-(2,6,6-Trimethylcyclohex-1-Enyl)But-2-En-4-One,
2,6,6-Trimethylcyclohex-2-Ene-1,4-Dione,
2,6,6-Trimethylcyclohexa-1,3-Dienyl Methan,
4-(2,6,6-Trimethylcyclohexa-1,3-Dienyl)But-2-En-4-One,
2,2,6-Trimethylcyclohexanone,
2,3,5-Trimethylpyrazine,
1-Tyrosine,
delta-Undercalactone,
gamma-Undecalactone,
Undecanal,
2-Undecanone, 1
0-Undecenal,
Urea,
Valencene,
Valeraldehyde,
Valerian Root Extract, Oil and Powder,
Valeric Acid,
gamma-Valerolactone,
Valine,
Vanilla Extract And Oleoresin,
Vanillin,
Veratraldehyde,
Vetiver Oil,
Vinegar,
Violet Leaf Absolute,
Walnut Hull Extract,
Water,
Wheat Extract And Flour,
Wild Cherry Bark Extract,
Wine and Wine Sherry,
Xanthan Gum,
3,4-Xylenol,
Yeast
 
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