Below are 10 things
that are very important to women that visit lounges and that lounge owners
could use to bring their service up a level. All are from interviews
and conversations with hundreds of aficionadas from multiple areas and countries.
1. Warm Welcome
· Greet her
warmly with a smile and welcome her to the lounge. "Good evening, welcome
to [Lounge Name]! How can I make your experience enjoyable today?"
2.
Comfortable Seating
· Offer her a choice
of comfortable seating options. "Would you prefer a seat by the window or
in a more private area?"
3.
Personalized Service
· Ask about her cigar
preferences and suggest options based on her tastes. "Are there any
particular cigars you enjoy, or would you like some recommendations?"
4.
Offer Pairing Options
· Suggest drinks that
pair well with her cigar choice. "We have a selection of wines and spirits
that complement this cigar perfectly. Would you like to hear about them?"
5.
Respectful Interaction
· Maintain
professionalism and respect her personal space. "If you need anything,
please don't hesitate to let me know. I'm here to help."
6.
Educational Opportunities
· Provide information
about the cigars and their origins if she shows interest. "This cigar is
from a renowned region and has a unique flavor profile. Would you like to learn
more about it?"
7.
Event Invitations
· Inform her about
upcoming events or tastings. "We have a cigar tasting event next week. It
would be great to see you there."
8.
Prompt and Attentive Service
· Ensure that she
receives prompt attention throughout her visit. "Is there anything else I
can get for you? Your comfort is our priority."
9.
Encourage Relaxation
· Create a relaxing
atmosphere where she can enjoy her time. "Please make yourself comfortable
and enjoy your cigar."
10.
Express Gratitude
