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Friday, April 11, 2008

My Favorite Cigar Holder


   
I’m not embarrassed to admit it, my favorite Cigar Holder is the crevasse between my windshield wiper blade and the arm. Admittedly, I’m a little rustic. While I highly encourage all cigar smokers to Carry An Unlit Cigar, occasionally the cigar must be lit – and then rested while venturing indoors. I understand that the windshield wiper may be dirty, but frankly, I don’t care; that is my dirt, my car, and I don’t mind it. On occasion I have forgotten about a cigar; and sometimes they make it all the way home in tact – Cigar Miracles Do Happen. So in case you have ever wondered what to do with a smoldering cigar while you are running errands, now you have an option.
  
Disclaimer: This is not Academic Curriculum or a Content Preview, merely a personal opinion. Tobacconist University does not recommend leaving a lit cigar either inside or outside of your car. We do encourage savoring as much time as possible.
  
Philosophical Quandary: If you throw an unlit, premium, un-banded, all natural cigar in the grass, is that littering? or gratuitous fertilization?
 
Jorge Armenteros, CMT

Sunday, April 6, 2008

Cigar Myths

 
 
There is enough magic and wonder in the world of cigar making and luxury tobacco, that lies, myth, and marketing exaggerations are totally unnecessary. But that would not seem the case since there are innumerable untruths in the marketplace and many of them have been propagated for decades by successful individuals and companies. Perhaps this is the case because marketers have determined what information consumers receive. Or because there has never been a credible institution dedicated to teaching, learning, and researching the impressive truths of our industry; but the days of biased romanticism and exaggeration should be coming to a close. Tobacconist University is committed to teaching the truth about our industry, not duping customers into brand loyalty and ignorant misconceptions.
 
  
Great cigars and luxury tobaccos are practically miracles in their own right. Our products take more collective skills and longer to create than great works of art, architecture, and furniture, yet their destiny is to be combusted and return to dust. Our products need no exaggeration to be fully appreciated; only to be honestly represented. The following is a list of cigar/tobacco myths which retail Tobacconists hear every day. In our efforts to enhance consumer appreciation, we must help enlighten our customers, not B.S. them.
 
     
Virgin Thighs
  
Myth: In Cuba, cigars are rolled on the thighs of virgins.
  
Truth: This is an absurd concept which sounds interesting and amusing to some, but is not grounded in reality.

  

Cuban Seed  
Myth: Cuban Seed = Quality
  
Truth: Cuban Seeds, grown inside or outside of Cuba, can produce both good and bad cigars. There is no direct correlation between product quality and Cuban Seeds. There are far too many variables impacting the quality of tobacco and cigars, like soil, climate, rain, fermentation, blending, rolling, etc… This myth was started after the American embargo on Cuba when cigar makers wanted to enhance the perceived value and quality of their own brands.
 
      
Body = Strength
  
Myth: The body and strength of a cigar are the same and/or related.
  
Truth: Body, in terms of flavor (taste+aroma) profile, does not necessarily correlate with the Strength of a cigar.  Strength refers to nicotine potency or the intensity of spice – two separate factors.  Body is a flavor descriptor which can refer to the depth, breadth, and richness of a tobacco (flavor).   So, a strong cigar can be medium bodied, while a full-bodied cigar can be mild or medium strength.  As an example, imagine that chicken has a mild body, while beef has a richer body, yet both can be spicy/strong, depending on how they are seasoned.

Refrigerate Cigars
  
Myth: Keeping cigars in your household refrigerator will keep them “fresh” (or optimally conditioned).
  
Truth: Refrigerators are far too dry to keep cigars optimally conditioned and the more humid “crisper” drawer is also inadequate.

Spanish Cedar Necessary
  
Myth: Humidors and Cigar boxes need to be lined with Spanish Cedar.
  
Truth: Spanish Cedar is not necessary. It was historically and geographically convenient and practical. While it may be a valid taste+aroma preference, it is not required.
 
Cigar Licking
  
Myth: An entire cigar should be thoroughly licked/wet-down before being smoked.
  
Truth: This practice was common a century ago when humidification was not as accurate and consistent as it is today. Wetting the wrapper would help keep the cigar from unravelling, but it is not necessary when smoking a well conditioned cigar.
 
Angled Cut
  
Myth: Some people claim that cutting the cap/head of a cigar on an angle helps aim the smoke directly to the palate and enhances taste.
  
Truth: In contrast to a Perfect Cut, an angled cut jeopardizes the integrity of the cigar head and may lead to it unravelling. In addition, a mouth filled with smoke will taste the smoke, whether it is aimed at the tongue or not. The other down side of an angled cut is that the heat of the combusted cigar will be aimed directly at the tongue.
  
Self Sharpening Cutter
  
Myth: Some Double Guillotines are believed to sharpen themselves.
   
Truth: This is untrue; the physics of metal sharpening have nothing in common with the way Double Guillotines function.
 
Packaging = Quality
  
Myth: It is natural to perceive and equate beauty with quality; this is a natural human trait.
  
Truth: Many cigars with the simple packaging are extraordinary and many cigars have extraordinary packaging which is not commensurate with the product.
 
Strength = Body
  
Myth: Full-Bodied cigars are Strong. And Strong cigars must be Full-Bodied.
  
Truth: A cigar can have a Full-Body and not be Strong. Strength relates to Nicotine intensity and Spice, but not necessarily profound flavor.
 
Cigars Attract Hot Women
  
Myth: While sexuality is used by many companies to lure customers to their products, this usually has nothing to do with the actual product. There are many companies that advertise and promote their cigars with attractive and/or scantily clad women – the implication being that ‘these cigars attract women like this’.
  
Truth: Using sex and sexuality to sell cigars may get attention or momentarily make the product seem to taste better (see Emotional Taste Perception), but the effect is short lived.
 
    
Absolutes Depend
   
Myth: “This is the Best Cigar”, “This brand must age _____ months/years” and any other Absolute Statements are typically wrong in the world of luxury tobacco.
 
Truth: Everything in the world of luxury tobacco DEPENDS on one variable or another. Every batch, type, and crop of tobacco leaf is different. There are no Absolute time periods for growing, fermentation, or aging. There are no Absolute ways to quantify or qualify taste. There are absolutely no Absolutes in luxury tobacco: Everything Depends…
 
Maduros Are Stronger
  
Myth: Dark Maduro wrappers give consumers the impression that Maduro cigars are stronger.
  
Truth: While Maduros undergo a longer Fermentation, they do not increase in strength, rather they become richer and a little sweeter, as the sugars develop.
 
Perfect Consistency
  

Myth: Perfect Consistency Exists.
  
Truth: It is impossible to create a perfectly consistent cigar and blend from one batch to another, much less from one crop/year to another. In addition, it is impossible to construct every cigar perfectly. The nature of handmade cigars requires some deviation. It is OK for a cigar to burn a little crooked and for cigars to taste a little different from batch to batch. In fact, the human senses cannot taste or smell perfectly, so we would not even recognize Perfect Consistency if it were possible.

Perfect Consistency is more likely to be found in the wine and/or spirits industry where the final product is a liquid. Liquids are much easier to measure, rate, and blend, so the final product is more likely to be consistent.

Lost & Found [Cuban] Tobaccos
  
Myth: The classic marketing story about a long lost batch of perfectly conditioned tobacco being discovered and used to create a ‘once in a lifetime’ cigar.
  
Truth: The ‘Truth’ is hard to find in this case. Discovering the how, what, when, and where of a ‘re-discovered’ tobacco is difficult, if not impossible to prove.
 
Cuban Cigars Are “The Best”
  
This is the mother of all cigar myths, probably because it was true decades ago and can occasionally seem true today. Cuba is the birthplace of great tobaccos, seeds, and cigars, but time has moved us forward. Great Tobacconists and Consumers everywhere know that our ‘Cigar Renaissance’ exists mostly because of the efforts and products created by those outside of Cuba. Today, claiming that ‘I only smoke Cubans’ or ‘Cuban cigars are the best’ is the last bastion of ignorance, uneducated pompousness, or extreme prejudice; and of course, taste is subjective.
 
 
 
Romanticism plays a big part in the world of luxury tobacco. It is a romantic process to smoke a great cigar; sitting back watching the smoke, smelling the aromas, tasting the notes of flavor, and savoring your time. Luxury tobacco is inherently sensual and romantic. But real romance and pleasure need no embellishment. And the actual magic and wonder of luxury tobacco is enough, without the myths and lies. Enhanced appreciation requires Enlightenment, and that requires The Truth.
 

Thursday, April 3, 2008

University Means University



As we see it, the function of a University is to TEACH, LEARN, & RESEARCH, which is precisely what we do at Tobacconist University. In that process we are endeavoring to support Retail Tobacconists (B&M) and Preserve Luxury Tobacco For Generations To Come. Our educational platforms are absolutely free to consumers, Tobacconists, and the rest of civilization. In addition, we do not accept or allow any advertising, nor do we sell any products. Our Vision is to set the highest Standard of Excellence in Product Knowledge, Appreciation, and Professionalism throughout the Luxury tobacco industry. Our Mission is to Educate & Certify the most knowledgeable and honorable tobacco connoisseurs in the world. We even have a Code of Ethics & Standards for our Certified Tobacconists, and we expect it to be honored, or else…
  
All of this is completely new to our industry and it usually takes people a while to comprehend what we are doing: ‘invest in education?’, ‘train Tobacconists?’, ‘what is a Tobacconist?’, etc… Many people can’t even pronounce the word Tobacconist, much less understand its significance. The reason it has taken over a decade to get to this point is because we are serious about our profession, industry, and building credibility. Tobacconist University is a value-proposition for a new generation. Perhaps it is the confluence of smoking-bans, hyper-taxation, and societal condemnation that requires such a distinctive institution. Or maybe it was long overdue: the first Sommelier organization did not open in America until 1954. Regardless of the reasons, OUR TIME HAS COME. We are currently Certifying Tobacconists through our Pilot Programs in over twenty States; and our growth will be organic and exponential.
   
With that said… I would like to officially proclaim my disdain with any company, either manufacturer, distributor, or retailer, who uses the words “College” or “University” in their name or web domain to lure customers while offering little or no substantive education. This shameful ploy has become more prevalent in our industry and it is truly disingenuous.
   
Every great Tobacconist I have ever known has sacrificed income and time to pursue their own passions, and then shared of themselves without hesitation. I can promise you that every Certified Tobacconist, including current Apprentices, have gone to extraordinary lengths to educate themselves and meet our highest standards; Standards which exist to honor this extraordinary industry and its consumers. In fact, a Certified Tobacconist, by definition [or default], is making sacrifices and giving of their time simply because it is the right thing to do: there is no paycheck or product at the end of our journey. Certification is the manifestation of great passion and conviction! So, rather than just condemn greedy, shady, and disreputable merchants, I would like to personally congratulate all of our current, past, and future Certified Tobacconists for ‘walking the walk’. Ultimately, when we say we are Certified, it means something; and we are called Tobacconist University because that says it all.
  
“The great aim of education is not knowledge but action”
- Herbert Spencer

Wednesday, April 2, 2008

Fundamentals First: Products & Customers


 
It sounds simple enough, “Fundamentals First”, but it is paramount to success. My favorite cigar maker quote is from none other than Jose Orlando Padron; the simple translation is ‘you must crawl before you walk, and walk before you run, if not you will fall on your face’. Truer words have never been spoken, in my humble opinion.
  
Sr. Jose Blanco has his 5 Keys To Retail Tobacconist Success, and I think those are powerful and accurate. But I also think Tobacconist success can be distilled further into only two necessary fundamentals: PRODUCTS & CUSTOMERS. Focus on Products, Focus on Customers and you will never fail. Those are the two fundamental principles for success: PRODUCTS & CUSTOMERS. That’s all you need to know. Now, get to work….

Wednesday, March 26, 2008

Delusional Lawmakers: "Attractive To Children"


  
“Those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety.” – Benjamin Franklin

Yet another ridiculous law has been passed outlawing the existence of products which are “particularly attractive to children”. The AP reports that the Gov. John Baldacci of Maine signed legislation that outlaws the sale of lighters that are “Particularly Attractive To Children”. Sadly, the Governor seemed delighted to pass this ‘first of its kind’ law.
  
As I have said before, our legislators can make everything illegal under the guise of protecting children: fire, water, air, wind, etc…. Ultimately, the world is not safe for children, but that is what parents are for.
  
This legislation was prompted by a child who picked up a lighter and singed their facial hairs and/or face. If I had done this as a child, my parents would have told me, “that’s what you get for playing with fire” and then we would have moved on with our lives. The parents in this case thought otherwise: instead of teaching their child not to play with fire, they lobbied to make the fire illegal – we are living in interesting times!
  
This notion of “PARTICULARLY ATTRACTIVE TO CHILDREN” seems to be the latest legislative fad in the ‘Post-Smoking-Ban’ era of nanny governance. It is a smokescreen for legislators and politicians to revoke freedoms while pretending to protect the public. But I am arguing that the COST is too high.
  
“Any society that would give up a little liberty to gain a little security will deserve neither and lose both.” – Benjamin Franklin
  
” I would rather be exposed to the inconveniences attending too much liberty than those attending too small a degree of it.” – Thomas Jefferson
  
While the times we live in call for BIG IDEAS & PRINCIPLED ACTION, we are bombarded with small thoughts, selfish acts, and short-term thinking by our legislators. We are surrounded by functionaries instead of visionaries. I will take personal comfort in the John Adams series on HBO this week and remember what heroic and honorable leadership was actually like.
  
*My Retail Tobacconist stores do not sell novelty lighters, since we are not novelty stores. But I do believe in that every American has the right to own, sell, or manufacture them if they choose to.
 
Jorge Armenteros, CMT

Sunday, March 16, 2008

pH Balance & You



The balance between Acidity and Alkalinity effects our lives in innumerable ways; from the environment, soil, and our bodies, to the food we eat and liquids we drink.
  
“pH” is a measure of Acidity and Alkalinity [of a solution] on a scale where 7 is neutral; lower numbers are more Acid (down to 0), and higher numbers are more Alkaline (up to 14).
   
We learn in Tobacco & Taste Colleges that cigars are more Alkaline and cigarettes are more Acidic: this effects the consumption, nicotine absorption, and addictive differences between the two.
  
When it comes to luxury tobacco, pH monitoring is critical for the Soil and even the water used for Irrigation and Fermentations. But the greatest effects of pH do not come from the product itself, but rather, from your mouth. Your palate’s (tongue, mouth, saliva) neutral setting is around 7. Lemon Juice is around 2, Tomatoes are around 4, and milk is around 6.5. Anything we consume will effect the pH level in our mouth, and subsequently, the way we perceive the Taste of a cigar or pipe tobacco.
  
Have you ever smoked a cigar you know is good, and it just tastes “off”? Usually we just blame the cigar maker, Tobacconist, or our humidor, but, maybe it wasn’t the cigar. It is very likely that our mouth can be “off”.
  
Fortunately, our mouths/palates have the ability to restore their neutrality within a short period of time. You can expedite this process by drinking water, milk, or eating plain bread, to bring your mouth closer to neutral.
 
If you just finished smoking a cigar and want another, you can eat a little lemon sorbet to restore some Acidity to your palate. Ultimately, maybe you like the contrasting Acidity of coffee with the Alkalinity of a cigar; if so great. But it is good to know the facts and be aware of how our senses can be biased.

Saturday, March 1, 2008

Stockholm Cigar Syndrome


  
This is a new one…. brought to you by the ever-experimenting minds at Tobacconist University.
  
We know how easily the mind and emotions can bias our senses, so it should come as no surprise that Everyone Is Biased and Taste Is Subjective.
  
I have always wondered what percentage of sales reps. actually believe all of the wonderful compliments and hyperbole they feed retail Tobacconists. Every cigar or pipe tobacco is ’smooth’, ‘complex’, ‘rich’, ’sweet’, and/or ‘the best’. Sales reps. have mastered the art of verbal foreplay…. and sometimes it works. I have bought a quite a few dogs in my day, and I’m sure there are still a few to come. But now I’m not so sure that they are making it up…. maybe they actually believe the things they are telling us. Perhaps, it should not surprise us when sales representatives fall in love with their own products. After all, those products provide a roof over their heads and food in their bellies. It would seem natural that the ‘positive aspects’ of even bad products can effect our taste perceptions.
   
Stockholm Syndrome is a psychological response in abducted people in which they show signs of loyalty and fond emotions to their hostage-taker. Stockholm Cigar Syndrome is when sales reps. fall in love with their own bad products. The same can happen to consumers and Tobacconists who enjoy a cigar or pipe when they smoke it with the maker, and realize later that it sucks. Similarly, Havana obsessed consumers are being held hostage by romance and mythology. I won’t name names…. but this has happened to us all….
  
Ultimately, in a perfect world, I would contend that we should all keep our opinions to ourselves until we have smoked numerous (a box?) cigars. That way we will have sampled the product dozens of times under different circumstances: this should be enough experience to truly judge a product. Now, if only I could convince my customers that they should buy a box of every cigar they want to try….. that would be good for business…
 
Jorge Armenteros, CMT