Retail Tobacconists spend at least five minutes a day (20+ hours per year) helping customers learn how to properly fill their lighters. And, many customers spend countless hours trying to get their lighters to work properly. Most customers need to be taught the proper filling technique when they buy the lighter, while other customers return because they filled it incorrectly and think it is broken. Either way, this Butane Lighter Maintenance Video will save you and your customers time and frustration. Along with Humidifiers, Butane Lighters are the ‘trickiest’ products we sell so a thorough knowledge of the product is necessary to provide good customer service. For more information or help with lighter repairs, please visit the TU Lighter Maintenance FAQ.
TU provides free educational resources for consumers and professional tobacconists. As a University, it is our mandate to research, learn, and teach. Our Vision is to build and project the credibility of the luxury tobacco industry in order to gain cultural acceptance around the world.
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Friday, November 14, 2008
Butane Lighter Maintenance FAQ
Retail Tobacconists spend at least five minutes a day (20+ hours per year) helping customers learn how to properly fill their lighters. And, many customers spend countless hours trying to get their lighters to work properly. Most customers need to be taught the proper filling technique when they buy the lighter, while other customers return because they filled it incorrectly and think it is broken. Either way, this Butane Lighter Maintenance Video will save you and your customers time and frustration. Along with Humidifiers, Butane Lighters are the ‘trickiest’ products we sell so a thorough knowledge of the product is necessary to provide good customer service. For more information or help with lighter repairs, please visit the TU Lighter Maintenance FAQ.
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